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Re: Hilton Reservations



It's a ripoff!  I don't know whether to be angrier with the greedy
hotels who want their money in advance and to charge extra fees, or
with the sheep who encourage them by paying up without protest.

Why reward such uncivilized businesses and thus encourage them to find
new ways to rip you off?

On Wed, 20 Jun 2001 10:43:39 -0400, Miriam wrote:

>These days when I reserve a room with my credit card, I assume that one night's
>stay will be charged to my card.  I did have a problem with hotels doing this
>when I first found out, but it no longer bothers me.
>
>Tsnspg@AOL.COM wrote:
>
>> I have not attended an SAA convention since 1998, so perhaps the situation I
>> am about to describe is neither new nor upsetting to those who have.
>>
>> For the coming meeting at the Washington Hilton and Towers, I reserved a room
>> and guaranteed it with a credit card. I received my credit card statement on
>> Monday, and the first night's lodging has already been billed to my card.
>>
>> I called the hotel this morning, and the reservations clerk informed me that
>> this hotel takes a "credit card deposit" instead of the customary "credit
>> card guarantee." So I have been forced to pay for a room I will not be using
>> more than two months in advance. The clerk said that most hotels in the
>> Washington convention trade have adopted this policy.
>>
>> In addition, if I decide to cancel this reservation, the deposit will be
>> returned only if I cancel no later than 72 hours prior to scheduled arrival.
>> This contrasts markedly with the standard 4:00 p.m. or 6:00 p.m.
>> day-of-arrival deadlines.
>>
>> It is true that the reservation information in the annual meeting program
>> spells out these details, but since I read through these in some haste, I
>> thought others might have, too.
>>
>> Steve Gietschier
>> Senior Managing Editor
>> News Research
>> The Sporting News
>>
>> 314 993-7787                    "No matter what happens,
>> 314 997-0765 FAX            someone will take it too seriously."
>>                                 --Dave Barry
>>
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>
>I have doing a lot of traveling lately and, most recently the Holiday Inn in
>Williamsport PA, the Hilton Towers in DC and the Governor's Inn in Williamsburg
>VA all charged one night to my card as a deposit. All hotels promised that if I
>was unable to stay, I would get my money back.

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Problems?  Send e-mail to Robert F Schmidt <rschmidt@lib.muohio.edu>