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Denial of service at Government Depository Libraries.



Director Ernest G. Baldwin <ebaldwin@gpo.gov>
Library Programs Service
Mail Stop SL
U.S. Government Printing Office
Washington DC  20401

Dear Gail Baldwin,




Thank you for your interest Gil Baldwin


Local public documents have been denied at the very same
 U.S. Government Documents Reference Desk in this case our
 Massachusetts Statewide Reference and Referral Center BPL
 Government Documents Department Reference Desk.
 Confidence in the performance excellence of that institution,
 has been affected by the denial.

Where Government Depository Libraries haven't met guidelines for
 Guidelines for Behavioral Performance of Reference and
 Information Services Professionals
http://www.ala.org/rusa/stnd_behavior.html

 we could lose confidence in the Programs of USGPO.

The matter should be referred to the GAO
 General Accounting Office.


With respect to:
 "The Staff of the Library Programs Service, U.S. Government Printing Office,
  has researched your situation with Boston Public Library (BPL)."

 That it can be reviewed
1. Please send all the information of that research and
2. All the information of that investigation.

When that committee or group that visits periodically
 to evaluate our Boston Public Library which is our
 Statewide Reference and Referral Center,
3. Please ask they look at denial of local public documents.

4. Who is currently on your visiting committee?...
5. Or whatever is it's proper name?...

6. Please send additional details about
    the group's evaluations and

7. Any other matters addressed by the group.




Best wishes,
 don Warner saklad

 email:
don@saklad.org

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