Dissertation Information for Chatpong TangmaneeNAME:
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SCHOOL: ADVISORS: COMMITTEE MEMBERS: MPACT Status: Fully Complete Title: The use of computer-mediated communication systems by programmers Abstract: Communication behavior of programmers plays an essential role in success of software development. Computer-mediated communication (CMC) systems, such as e-mail or the World Wide Web (WWW), have substantial implications for managing and coordinating work of programmers. Yet, no studies have dealt exclusively with CMC behaviors of programmers. Drawing upon theories in organizational studies, information science, computer-mediated communication and software engineering, this research examines (1) the purposes for which programmers use CMC systems, (2) the extent to which task characteristics, attributes of CMC systems, individual differences, social norms, and accessibility predict the purposes for using CMC systems and (3) the extent to which these purposes relate to receptivity of programmers toward sharing code and toward acquiring user feedback. Data were gathered from survey questionnaires mailed to 730 programmers, who are members of the Association of Computing Machinery (ACM) and are involved in a variety of work including designing, coding, testing or maintaining computer programs. |
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