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Dissertation Information for Craig Fisher

NAME:
- Craig Fisher

DEGREE:
- Ph.D.

DISCIPLINE:
- Library and Information Science

SCHOOL:
- SUNY, Albany (USA) (1999)

ADVISORS:
- Donald Ballou

COMMITTEE MEMBERS:
- Bruce R. Kingma
- Shobha Chengalur-Smith

MPACT Status: Fully Complete

Title: An empirically based exploration of the interaction of time constraints and experience levels on the Data Quality Information (DQI) factor in decision-making

Abstract: Every day, poor data quality impacts decisions made by people in all walks of life, people who are not always aware of the poor quality of the data upon which they rely. Chengalur-Smith, Ballou and Pazer (1998) explored the consequence of informing decision-makers about the quality of their data. Their project studied two formats of data quality information (DQI), two decision strategies, and both simple and complex levels of decision complexity. Three dependent variables were included: complacency, consensus, and consistency. Their exploratory study found that there were variations in the amount of influence across research design.

A major purpose of this present research is to explore the influence of DQI on decision making under time-constraints and by different levels of experience. This work will significantly extend the recently developed work of Chengalur-Smith, Ballou, and Pazer. Two case studies provided additional motivation for considering time-constraints and experience levels.

Two experiments were conducted using the factors of DQI, time-constraints, and experience levels. Experiment 1 compared the decision-making results of novices and experts and considered both long and short time-constraints. Experiment 2 considered general and domain-specific experience, three levels of time-constraints, and two levels of time pressure. One of the strengths of the research is that 69 Management Information Systems (MIS) professional employees at the United Parcel Services (UPS) corporation participated in the experiments. In addition, 118 freshmen at Marist College participated.

The results provide strong evidence that people with broad general experience use DQI much more than novices use DQI The studies also show that people with content-specific experience make even more use of DQI than those with broad general experience. Time-constraints had little effect on the use of DQI in decision-making. However, the perception of time pressure did influence the use of DQI in decision-making. Finally, a few potential implications of DQI in databases are discussed and several areas for future research are highlighted.

MPACT Scores for Craig Fisher

A = 0
C = 0
A+C = 0
T = 0
G = 0
W = 0
TD = 0
TA = 0
calculated 2008-01-31 06:13:06

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