Dissertation Information for Les GasserNAME:
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SCHOOL: ADVISORS: COMMITTEE MEMBERS: MPACT Status: Incomplete - Not_Inspected Title: THE SOCIAL DYNAMICS OF ROUTINE COMPUTER USE IN COMPLEX ORGANIZATIONS Abstract: Most computing serves as a resource or tool to support other work: performing complex analyses for engineering projects, building new systems using development support environments, preparing documents or sending electronic mail using office automation equipment, etc. To improve the character, quality, and ease of computing work, we must understand how automated systems actually are integrated into the work they support. How do people actually adapt to computing as a resource? How do they deal with the unreliability in hardware, software, or operations, data inaccuracy, system changes, poor documentation, inappropriate designs, etc. which are present in almost every computing milieu, even where computing is widely used and considered highly successful? |
MPACT Scores for Les GasserA = 5 Advisors and Advisees Graph |