Dissertation Information for John Barrie GriffithsNAME:
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SCHOOL: ADVISORS: COMMITTEE MEMBERS: MPACT Status: Fully Complete Title: Information needs for network management in the campus of the future: A model of the relative importance of user requirements in network performance measurement Abstract: Network management information needs encompass a variety of choices. Since 1973 research has led to the common recognition of network management concerns, objectives, functions and activities. The changing telecommunications environment has affected network management, which is now an important segment of data processing management. During the recent, general growth in network use by many types of organizations, research has been conducted into network management aspects of centralization, decentralization, standards, network performance measurement at technical and user levels, user organization characteristics, and network monitoring and control techniques. Network design estimates and assumptions play a part in determining how performance measures are interpreted. Network simulation and modelling are common sources of information for network management, most approaches provide statistical views of network performance measures based upon network designs. The relationship between network performance measures and user requirements had not, until this research, been investigated. Network user requirements arise from their organization environments, which, for example, in the case of libraries, are in turn affected by the use of networks. The use of networks in academic organizations too, can be expected to affect the information needs of their network managers. The characteristics of eight categories of academic networks are described, and seven key areas of network performance measurement are identified. A symbolic model of the relative importance of user requirements in network performance measurement is shown to describe priorities in network management information needs during the development of a campus-of-the-future network. |
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