Dissertation Information for Weijing YuanNAME:
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SCHOOL: ADVISORS: COMMITTEE MEMBERS: MPACT Status: Fully Complete Title: Longitudinal study of end-user searching behaviours of law students in information retrieval Abstract: Although end-user searching is not a new phenomenon, there has been little research on whether and how end-user searching behaviour changes with the increase of search experience. This study investigated the effects of end-user search experience on searching behaviour in the use of an online information retrieval system by monitoring the searches of a group of end users over an extended period of time. Searching behaviour was examined in these aspects: searcher command and feature repertoires, language usage patterns (command and feature use frequencies, state chains of first to third orders, and search effort measures), error patterns, search speed, learning approaches, and attitudes towards the search system. Since every data collection method has its limitations, a combined approach was adopted. Data were collected by monitoring a group of law students at the University of Toronto searching the QUICKLAW system over a one-year period (during 1992 and 1993) and by surveying the participants regarding their use of the search system during the period. |
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