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Dissertation Information for Vallabhajosyula Sambamurthy

NAME:
- Vallabhajosyula Sambamurthy

DEGREE:
- Ph.D.

DISCIPLINE:
- Management

SCHOOL:
- University of Minnesota, Twin Cities (USA) (1989)

ADVISORS:
- None

COMMITTEE MEMBERS:
- None

MPACT Status: Incomplete - Inspected

Title: Supporting group performance during stakeholder analysis: The effects of alternative computer-based designs

Abstract: "Stakeholder analysis has gained currency as an important approach to strategic planning in organizations. Performed as a group activity, it is useful in identifying the key stakeholders of an organization, their expectations with respect to the organization, and appropriate strategies for successfully managing the expectations of key stakeholders. Few theoretical models have been developed to understand, explain, and predict the effects of intervention technologies on group interaction and performance during stakeholder analysis. This dissertation utilized two complementary theoretical approaches and developed a basis for comparing the effects of alternative intervention technologies: (a) a task-technology fit model, which postulates that effective group performance is predicted upon a fit between task requirements and technology capabilities, and (b) an emergent perspective model, which utilizes the theory of adaptive structuration to argue that the effects of any technology are also a result of the manner in which the groups appropriate the technology during their task performance.

The resultant theoretical model was used to examine literature in the area of Group Decision Support Systems. Two alternative computer-based designs were identified as intervention technologies. In view of the model, one of the designs, a Level 2 GDSS, was argued to be more effective in supporting groups than the other design, a Level 1 GDSS. A laboratory experiment was conducted in order to test specific hypotheses comparing the effects of Level 1 GDSS and Level 2 GDSS on group performance and attitudes.

The empirical results provided strong support for the hypotheses derived from the theoretical model. Specifically, groups using a Level 2 GDSS were found to reach significantly higher levels of post-meeting agreement, recommend fewer crucial assumptions, and feel more confident about their recommendations than groups using a Level 1 GDSS. Further, the manner in which groups appropriate the technology provided to them was found to significantly influence the group performance and attitudes. The results demonstrated the power of the task-technology fit approach and the emergent perspective and, in addition, suggest that a sophisticated GDSS technology, such as a Level 2 GDSS, can enhance the effectiveness of groups working on a strategic planning task such as stakeholder analysis."

MPACT Scores for Vallabhajosyula Sambamurthy

A = 0
C = 1
A+C = 1
T = 0
G = 0
W = 0
TD = 0
TA = 0
calculated 2008-01-31 06:05:19

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