It’s 10 pm here in EST America, but in Delhi it’s 8:30 am tomorrow. I stayed in the luxurious Taj Mahal Grand Hotel in Delhi this summer whilst there for the “Owning the Future” symposium. And tonight, their today and my tomorrow, I received a very nice email with pictures of roses wishing me happy birthday.

2 Responses to “That’s customer service”
  1. BrianR says:

    Is it your bday? If so then happy birthday!

  2. Sayan says:

    Happy Budday Paul !

    Or in Indian English : “Many Happy Returns of the Day !”

    I can also vouch for the Taj hospitality, from spending many vacations in their hotels.

    As a side note the Taj Hotels are part of the Tata Group, one of India’s largest and oldest conglomerates. They recently acquired Corus/British Steel, Tetley Tea, etc. The genesis of their hotel business is quite interesting too…
    http://en.wikipedia.org/wiki/Taj_Mahal_Palace_%26_Tower

    The Tatas are members of the small (less than 100,000) but enormously successful Parsi community in India. An interesting Indian-Parsi-American link is that the US National Anthem was written by Francis Keyes on the HMS Minden- a British warship built in Bombay by the Wadia (an Indian-Parsi family) ship-builders. http://en.wikipedia.org/wiki/Wadia

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