Subject: Ashlar DrawingBoard: Any Hassles?

From: [email-masked] (Francis Knight)
Date: Sat, 27 Apr 1996 14:41:57 +0100

I faxed Ashlar an order for one copy of DrawingBoard, on 10 April. This
hasn't shown up (normally, I get stuff from the West Coast in well under
a week.) I've sent emails requesting some status feedback, but these
haven't been acknowledged. This contrasts with my enquiries prior to
ordering, which were promptly answered.

Today, my Bank tells me that my card account has been debited for _two_ 
transactions by Ashlar, on 17 and 26 April.

I'd like to know if anyone else has had similar experience with Ashlar, or 
have I just suffered a glitch?

Cheers,
Francis K.

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From: Perry Royse <[email-masked]>
Date: Sun, 28 Apr 1996 20:10:29 -0500

> have I just suffered a glitch?

My order took about 10 days to receive. Haven't seen the credit card 
charges yet. Very pleased with the program.

Perry

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From: [email-masked] (Alex Sallwey)
Date: 30 Apr 1996 12:04:00 GMT

I had no problem with my order either.  I have had DrawingBoard for about 
2 months and find it really easy.  Hope you resolve your problem, must 
have been an office error of entering 2 orders for you.  Alex