Subject: Re: McMaster Carr Responds

From: PPIERCE <[email-masked]>
Date: Thu, 01 Aug 1996 07:46:58 -0700

BILLG63475 wrote:
> 
> I compiled a sample of the posts generated in what was threaded rods
> thread and sent it to McMaster directly, here is there response:
> 
> 1>
> 
> Dear Bill G:
> Thank you very much for your concerned note relative to McMaster-Carr's
> catalog distribution.  Our supply is in fact limited but we would be glad
> to
> fax or mail pages of specific items that may be of interest to any of your
> correspondents.
> 
> Thank you again for your consideration.
> 
> Sincerely,
> 
> J.C. Lwnahan
> Director of Sales
> 
> 2>
> 
> Dear Bill G
> 
> Thanks for very much for your Bad Publicity! note. Our ignoring of
> people is inexcusable and will change immediately.  This is not to say
> that we
> will  change our policy of limiting our catalog distribution, but will
> answer
> denied requests with a letter explaining that we do not have enough
> catalogs  and prefer to do business with manufacturers. We will offer to
> send
> pages  of our catalog for products the requestor is interested in.
> 
>         Yours truly,
>         Jay Delaney
>         President
>         McMaster-Carr Supply Co.

Bill:

Your sure got some response.  At least a NO is better than being
completely ignored.  Nice to know someone at least knows that we exist.

Now to find out about the CD-ROM...  I'm sure is will be costly
but each of us has to determine his/her price level.

Paul in AJ AZ

McMaster has a page!

http://www.mcmaster.com/

They give an E-Mail address of

Sales @ McMaster.com

There is mention of a CD-ROM catalog being available.  Price ???

On the web page is a list of distributors and their addresses

As a supplier of general hardware and components
to R&D labs, they have no peer.

---

From: [email-masked] (Dion Hollenbeck)
Date: Thu, 1 Aug 1996 16:07:51 GMT

>>>>> "Bill" == BILLG63475  <[email-masked]> writes:

Bill> I compiled a sample of the posts generated in what was threaded rods
Bill> thread and sent it to McMaster directly, here is there response:

Bill> Thank you very much for your concerned note relative to
Bill> McMaster-Carr's catalog distribution.  Our supply is in fact
Bill> limited but we would be glad to fax or mail pages of specific
Bill> items that may be of interest to any of your correspondents.

Also, while it is near impossible to get a McMaster Carr catalog
unless you are 1) a business and 2) do $1000's a year business with
them, they *are* very helpful on the phone.  If you tell them what you
are looking for, they will go to great lengths to use the catalog to
find exactly what you want if they have it.  

They have no problems with selling small quantities to individuals and
taking credit card payment.  Their service is excellent.  

While you may not be able to get a copy of their catalog, don't write
them off as a source.

dion
-- 
Dion Hollenbeck (619)597-7080x164                 Email: [email-masked]
Sr. Software Engineer - Vigra Div. of Visicom Labs  San Diego, California

---

From: [email-masked] (Joshua_Putnam)
Date: 1 Aug 1996 17:48:11 GMT

>completely ignored.  Nice to know someone at least knows that we exist.

I'll say!  I've sent in catalog requests on letterhead, used the
contact address on their web page, phoned, faxed, etc. and never
got anything in return.  

I know they have a big, expensive catalog, but compare their
response to places like MSC and Grainger.  A single request got
me two MSC catalogs within a week, and they're over 3,000 pages;
and clicking on the catalog request button on Grainger's web
page had a 3,500+ page catalog to my door in days.

Sure, I'm not a big manufacturer, but even a few thousand
dollars a year in sales ought to pay for a catalog once every
few years, shouldn't it?

--

 [email-masked]  is  Joshua Putnam / P.O. Box 13220 / Burton, WA 98013
                       "My other bike is a car."

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From: [email-masked] (Scott Logan)
Date: 1 Aug 1996 22:00:52 GMT

Since we get a catalog every year (maybe we are blessed), and everyone
seems to want one, I plan to announce here when we get our next one. 
I'll let you all know which one we have available, and how much it will
cost to send it to you (or you can pick it up<g>).  First one in will
get it.

Just hold out until the beginning of the year!

--
  ---------------------------------------------------
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  http://ourworld.compuserve.com/homepages/LoganAct
  Reply to [email-masked]

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From: [email-masked] (Scott Logan)
Date: 2 Aug 1996 20:40:27 GMT

--
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  From Scott Logan,
   http://members.gnn.com/SLogan/homepage.htm
  Reply to [email-masked]