Title V, SEC. 5004. CONSUMER SURVEYS. 
      (a) In General. The National Quality Management Council shall conduct 
    periodic surveys of health care consumers to gather information concerning 
    access to care, use of health services, health outcomes, and patient 
    satisfaction. The surveys shall monitor consumer reaction to the 
    implementation of this Act and be designed to assess the impact of this Act 
    on the general population of the United States and potentially vulnerable 
    populations. 

      (b) Survey Administration. The National Quality Management Council shall 
    develop and approve a standard design for the surveys, which shall be 
    administered by the Administrator for Health Care Policy and Research on a 
    plan-by-plan and State-by-State basis. A State may add survey questions on 
    quality measures of local interest to surveys conducted in the State. 

      (c) Sampling Strategies. The National Quality Management Council shall 
    develop sampling strategies that ensure that survey samples adequately 
    measure populations that are considered to be at risk of receiving 
    inadequate health care and may be difficult to reach through 
    consumer-sampling methods, including individuals who 

        (1) fail to enroll in a health plan; 

        (2) resign from a plan; or 

        (3) are members of a vulnerable population.