PharmWeb

PharmWeb Discussion Forum - Problems?


The PharmWeb Discussion Forum is designed to facilitate high quality information exchange via moderated discussion groups. A common problem encountered by new users is the return of a message sent to a discussion group. The first thing to note is that you have to join a discussion group before you can send messages. Once joined, messages will only be rejected because of an incorrectly registered e-mail address. If the computers at PharmWeb do not recognise your e-mail address then they will reject your messages. The second common problem occurs because users may have more than one form of their e-mail address. The computers at PharmWeb will only recognise the address that was registered e.g. if John Smith registers as John.Smith@man.ac.uk and a message is sent by him to the discussion group, the header of that message must contain 'FROM:John.Smith@man.ac.uk'. Any other address such as J.Smith@man.ac.uk, John.Smith@man1.ac.uk etc. will be rejected. The address that appears in the header of an e-mail message is controlled by the configuration or preferences file in your e-mail program.

For example, John Smith may have set up his e-mail program with the name John.Smith@man.ac.uk so that when he sends messages the header of his e-mail will be as follows:


Date: Tue, 05 Mar 96 11:58:11 0000
From: "John Smith" <John.Smith@man.ac.uk>
MIME-Version: 1.0
To: PharmWeb - Test Message
X-URL:

Test Message to PharmWeb


If John Smith wants to use the discussion groups on PharmWeb he must register using the e-mail address John.Smith@man.ac.uk

If you are not clear as to what to enter as an e-mail address, use your web browser or e-mail program and send a message to someone you know (or yourself) and have a look at the header of the message that is received. For example, you may see the following header at the top of the message:

Date: Fri, 28 Jun 1996 11:19:05 +0100
From: "Dr. A. D'Emanuele" <Tony@man.ac.uk>
Reply-To: Tony@man.ac.uk
MIME-Version: 1.0
To: test@man.ac.uk
Subject: Test

If you obtained the above, the e-mail address you would use to register on a discussion group is:

Tony@man.ac.uk

(NB. you would not use Dr. A. D'Emanuele or "Dr. A. D'Emanuele" <Tony@man.ac.uk>

If you use any other address your message will be rejected by the discussion group.

If you experience any other problems with any of the PharmWeb discussion groups please contact us at PharmWeb.


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