Thanks everyone who answered my quest. Believe we found the one -
Mary Stephenson was the first to get the right book and of course Peter K with
the url to Amazon.com's and the exact book the gentleman was looking for.
What a list.
Mary ... the person looking for it used the same term ... a gem of a
book.
Again, thanks everyone. I'm saving the bookmarks for future searches
.... some new ones appreciated.
Bob Dalton, CRM
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