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Re: Access to the Stacks
Gee, I thought the "Jay Gould" quote was actually made by British Prime
Minister Benjamin Disraeli. I think the actual quote was "Never
apologize. Never explain." Great quote WHOEVER made it!
Regards,
Mark D. Jaeger
Purdue University Libraries
Special Collections
On Thu, 28 Sep 2000, Simpson, Ethel C wrote:
> I believe in the advice of Jay Gould: Never complain, never explain. I live
> by half of that motto.
>
> I think it is a compliment to the users to act as if we know that THEY know
> we are different from a department store or a public library. That it's
> taken for granted that only the staff can retrieve materials, something we
> will gladly do for them. If they have to change their asusmptions, that is
> part of doing research.
>
> But it WOULD be nice if you had some sort of apparatus by which people
> could determine what they are looking for. Nice for you too.
>
> ======================================
>
> Ethel C. Simpson
> Head, Archives and Manuscripts
> Special Collections
> University of Arkansas Libraries
> Fayetteville, AR 72701
> ======================================
> visit the Special Collections web site
> http://www.uark.edu/libinfo/speccoll
>
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>
A posting from the Archives & Archivists LISTSERV List!
To subscribe or unsubscribe, send e-mail to listserv@listserv.muohio.edu
In body of message: SUB ARCHIVES firstname lastname
*or*: UNSUB ARCHIVES
To post a message, send e-mail to archives@listserv.muohio.edu
Or to do *anything* (and enjoy doing it!), use the web interface at
http://listserv.muohio.edu/archives/archives.html
Problems? Send e-mail to Robert F Schmidt <rschmidt@lib.muohio.edu>