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How to design a study with respect to denial of service at our public library Reference Desks departments.



1. Would any of you folks have any interest in
   participating in designing a study with respect to
   our Regional and Massachusetts Library of Last
   Recourse City of Boston Public Library Reference
   Desk Departments and our other cities' public
   libraries Reference Desks Departments?...

2. Do you folks out there think it would even be
   possible to design a study?...


email:
dsaklad@gnu.org

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Delays or denials of BPL Reference Desk Services have
been a manner of arbitrary hypocritical resistance,
marginalization or ostracism ironically by so called
intellectual freedom advocate BPL librarians, not
limited to, but especially regarding withholding from
public library users, public library personnel and
public library unions collective bargaining units labor
relations advocates legitimately public BPL inside
documentation or BPL's own gray literature of itself
http://www.libr.org/Juice/issues/vol3/LJ_3.34.html#13

contrary to guidelines like
Reference and User Services Association
Guidelines for Behavioral Performance of Reference and
Information Services Professionals
http://www.ala.org/rusa/stnd_behavior.html

Boston Public Library Questions and Suggestions
Information Request Options
http://www.bpl.org/WWW/ReferenceForm.html

Boston Public Library
General Information about the BPL
Mission Statement
http://www.bpl.org/WWW/generalinfo/mission.html

Boston Public Library Long Range Plan 2000-2003
http://www.bpl.org/WWW/generalinfo/longrangeplan.html

American Library Association
Interpretations of the Library Bill of Rights
http://www.ala.org/work/freedom/interprt.html

American Library Association
Office for Intellectual Freedom Site Map
http://www.ala.org/alaorg/oif/oifsitemap.html




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 Bernie Margolis, BPL President
 bmargolis@bpl.org

 David Young, BPL Human Resources Department
 dyoung@bpl.org

 Kathryn Dibble, BPL Public Services Director
 kdibble@bpl.org

 Sally Beecher, BPL Telephone Reference Department
 sbeecher@bpl.org

 Dorothy Keller, BPL Catalog Information Department
 and Interlibrary Loan Officer
 dkeller@bpl.org

 Helen Bender, BPL Interlibrary Loan Department
 hbender@bpl.org

 Marilyn McLean, BPL Science Department Curator
 mmclean@bpl.org

 Gail Fithian, BPL Government Documents Department Curator
 govdocs@bpl.org

 Mary Francis O'Brien, BPL Social Sciences Department Curator
 mfobrien@bpl.org

 Diane Ota, BPL Music Department Curator
 dota@bpl.org

 Ed Fenninger, BPL Sound Archives Department Curator
 efenninger@bpl.org

 Steve Olson, BPL Audio Visual Department Head
 solson@bpl.org

 Fran Majusky, BPL Adult Readers and
 Information Services Department
 fmajusky@bpl.org
 http://www.bpl.org/brls/resources/contact_info.html
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 http://www.bpl.org/brls/news/news.html

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