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2002 program



Colleagues:
        I would like your feed back concerning this proposal for a program
slot for the 2002 SAA meeting in AL. The subject if archival reference
services.

Russell P. Baker, CA
Arkansas History Commission and State Archives
One Capitol Mall
Little Rock, AR 72201
501-682-6900
russell.baker@mail.state.ar.us <mailto:russell.baker@mail.state.ar.us>


A Proposal for a presentation for the 2002 SAA meeting:

Title: Reference, Archives, and the 21st Century

Format: A Panel Discussion of 90 minutes


Purpose: To better understand the nature of archival reference early in the
21st century, to provide training for archival reference personnel, and to
offer guidance on how to turn "problem" patrons into willing volunteers and
supporters.

Participants:   1) Russell P. Baker
                2)
                3)

Introduction: Amid the glitter and glamour of the emerging world of the
electronic archives, there is still a major need within the archival
profession for the personal, human touch, especially for those of us who
provide archival reference services. However, training in the field of
archival reference has often been given short shift. I propose a panel
discussion of some 90 minutes devoted to this subject. Each panel
participant will begin with a short presentation on his or her topic and
would then led the panel and the audience in a general discussion of that
topic.

Possible discussion topics:

1)      Training, care, and feeding of the archival reference provider
2)      Beyond the electronic revolution, hands on reference services
3)      Strategies for understanding and dealing with "problem" patrons
4)      Mobilization of archives patrons into support groups

Audience: archivists, archival administrators, librarians, and reference
providers.

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