Fred and Jeff, Stutzman and Pomerantz, have a new article “Collaborative reference work in the blogosphere.” Reference Services Review 34, No. 2 (2006): 200-212.
Abstract: Purpose This paper explores the use of blogs as a platform forproviding reference service, and discusses Lyceum, an open source software project from ibiblio.org, for this purpose.
Design/methodology/approach The following topics are explored: the evolution of libraries’ uses of blogs, the advantages of conducting the reference transaction as a collaborative effort, and the use of blogs as an environment that fosters collaboration. The argument is made that blogs may be used to good effect in reference services
Findings It is argued that blogs may be used to good effect in reference services. Lyceum, an open source blogosphere application, is discussed as an environment for blog-based reference service.