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One-on-one training

  • In person -- completely tailored to needs of the correspondent
  • By phone — based on what can be conveyed without visuals
    • Usually covers less ground because of the time it takes and the discomfort of working by phone
Notes:

    In person
    This is where it's good to have hardcopy of lots of handouts prepared —you can grab whatever is relevant
    By phone
    Easy-to-find files for e-mailing at attachments.

Slide 13 of 28