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Unscheduled training

  • Phone calls for help
  • Drop-ins
  • Referrals from librarians
Notes:


    From this point on this will mostly be about documentation and training aids.
    I try to make sure that people have them in-hand as we go through a training session.
    1.) They can annotate instead of taking notes that they will then have to keep WITH the documentation
    2.) They can easily find their place in the process if they get distracted or behind during the session.

Slide 14 of 28