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Re: Archive Trends



On Fri, 26 Jan 2001 10:56:31 -0500
 "Eric v.d. Luft, Ph.D., M.L.S." wrote:

 > It's certainly way up at my institution. Up 26% in fiscal year 1999-2000

> over 1998-1999, and up 253%
> since 1995-1996.
>
> And yes, e-mail questions are a bigger slice of the pie every year. About

> 35% of all historical
> reference questions asked last year came via e-mail. Phone was second
> with 31% and in-person a close
> third with 30%.
>
Eric:
To what do you attribute this increase in usage and requests? What kind of
outreach were you doing? How much via a web site?


Joan E. Denman
Archival Co-Manager &
Reference Specialist
Institute on World War II
& the Human Experience
Department of History
Florida State University
Tallahassee, FL 32306-2200
850-644-9033
ww2@ww2.fsu.edu

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